Rovo Real Talk: Building AI agents, end to end

Anyone can build an AI agent. Building one your team actually trusts and uses every day is harder.

Most agents stall right after they're built. They can be hard to test, challenging to manage, and easy to forget about. That's because building is only the first step.

In this session of Rovo Real Talk, we'll walk through how to take an agent from idea all the way to the finish line in Rovo Studio. We'll start with a template, make sure it gives the right answers, keep it governed as your team adopts it, and set it to run on its own schedule.

  • Janessa Drainville

    Senior Lifecycle Content Marketing Manager, AI, Atlassian

  • Sunny Lin

    Senior Product Manager, Rovo, Atlassian

  • Chance Webb

    Technical Customer Success Manager (AI), Atlassian

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You'll walk away knowing how to:

  • Get a working agent up and running fast, using a template as your head start and tailoring it to your needs

  • Prove it gives the right answers before you roll it out, by testing it against prompts Rovo helps you generate

  • Stay in control as it scales, with visibility into collaborators, usage, and version history so you can roll back changes when needed

  • Put it on autopilot, so it runs on a schedule (like every morning at 9am) without anyone lifting a finger

Whether you've never built an agent or you have a few that aren't pulling their weight, you'll see the full journey most demos skip, all the way to the finish line.

More about the speakers

  • Janessa Drainville

    Senior Lifecycle Content Marketing Manager, AI, Atlassian

    Janessa Drainville

    Senior Lifecycle Content Marketing Manager, AI, Atlassian

    Janessa is a lifecycle content marketer for Atlassian’s AI initiatives, with a focus on helping customers understand, adopt, and get real value from products like Rovo. A lifelong storyteller and AI enthusiast, she connects complex capabilities to real-world customer outcomes, partnering across product, marketing, and go-to-market teams to educate, build trust, and drive lasting engagement throughout the customer journey.

    Fun fact: Janessa has spoken everywhere from education conferences to packed fitness studios, proving she can keep folks engaged whether they’re in the middle of a presentation or a round of burpees.

  • Sunny Lin

    Senior Product Manager, Rovo, Atlassian

    Sunny Lin

    Senior Product Manager, Rovo, Atlassian

    Sunny is a Senior Product Manager on Atlassian's Rovo team who's all about unleashing the power of Rovo. He spends his days shaping Rovo Agents - raising the quality bar and designing smarter experiences to power the right workflows.

  • Chance Webb

    Technical Customer Success Manager (AI), Atlassian

    Chance Webb

    Technical Customer Success Manager (AI), Atlassian

    Chance Webb is a Technical Customer Success Manager (AI) at Atlassian, based in Austin, Texas. She helps organizations turn AI curiosity into AI strategy - from data foundations and connected systems to agents and adoption playbooks that make Rovo a force multiplier across the Atlassian ecosystem and beyond.

    With over a decade of experience spanning customer success, implementation, enterprise account strategy, and AI, she brings a unique blend of strategy, hands-on building, and enablement to every engagement. Chance is a multi-faceted thinker, focused on why AI pilots stall and how to turn them into measurable business impact.

    She believes work wins and learning accelerate exponentially when the road to victory is paved in laughter, so on and off the stage she builds her agents with personalities - accents, themes, and the occasional hidden talent - and landed on Atlassian’s AI team because she just couldn’t stop tinkering. Her philosophy: if there’s room for fun, use it - because smiles drive more adoption than a strategy page ever will!